Accessibility Statement for Todd Henon Properties

Todd Henon Properties is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. ToddHenon.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data.

Feedback

We welcome your feedback on the accessibility of ToddHenon.com. Please let us know if you encounter accessibility barriers on ToddHenon.com:
Phone: 423.413.4507
E-mail: [email protected]
Postal address: 1830 Washington Street Chattanooga, TN

We try to respond to feedback within 10 business days.

Compatibility with browsers and assistive technology

ToddHenon.com is designed to be compatible with the following assistive technologies:
Browsers within 3 (three) versions of the most current build running on operating systems no more than 2 (two) versions older than the most current version.

ToddHenon.com may not compatible with desktop, tablet, and/or mobile browsers running on operating systems older than 2 (two) versions of the most current build.

Technical specifications

Accessibility of ToddHenon.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
HTML
WAI-ARIA
CSS
JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of ToddHenon.com there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for ToddHenon.com:

Some pages, buttons, and interactive features may exhibit contrast errors.

ALT tags and ARIA tags may be missing from some elements.

Work is ongoing to correct issues which are under the control of Todd Henon Properties by the end of Q4/2022.

Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please use the ‘report issue’ button if you encounter an issue.

Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact [email protected] support.

Assessment approach

ToddHenon Properties assessed the accessibility of ToddHenon.com by the following approaches:
External evaluation

Formal approval of this accessibility statement

This Accessibility Statement is approved by:
Todd Henon Properties 
Marketing Department

Formal complaints

We aim to respond to accessibility feedback within 10 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

This statement was created on 21 September 2022 using the W3C Accessibility Statement Generator Tool.